Your 8-Step Guide to Building an AI-Literate Workforce

June 1, 2026
9:34 am

Most organisations have the AI tools. Some even have the infrastructure. But only 1% believe their AI investments have reached maturity, and just 20% of employees feel supported with AI-related training. The gap isn’t technology. It’s capability. This guide gives HR leaders a practical, 8-step framework to build an AI literacy program that turns potential into performance across every function.

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What’s inside:

  • A clear definition of AI literacy, and what it actually looks like in practice
  • How to make the business case, including the evidence for a 10:1 return on just a few hours of AI training
  • 8 actionable steps to design, launch and measure your program, from assembling your AI team to embedding capability in performance management
  • Function-specific learning journey templates for HR, Marketing, Finance and Operations
  • Quick-win sprints tailored to your AI maturity stage (Builders and Doers) (take our AI Maturity Assessment if you don’t have yours yet)
  • A simple framework to identify where AI can drive the most meaningful performance lift across any KPI